For those who find computers difficult to understand
Have you ever had trouble figuring out why your computer seems to do random things? Do you have a mac with OS X Leopard (Does your background look like the above logo)? When you get tech support, the people trying to help you expect you to already be knowledgeable about computers. This can make many people nervous. I"m different. I understand that many people need a different kind of explanation. I can help you fix your problems at your skill level. I specialize in helping the young and old alike with a different kind of tech support. I can help you learn to use your computer better, whether you just want the problem fixed, or want to learn how to solve the problem yourself. If you have a Mac with Leopard, it is a very simple process for me to connect to your computer, and then we can talk and share your screen, so I can demonstrate right in front of you how to solve your problems.
For those frustrated with helping relatives understand computers
Are you tired of trying to teach your parents or grandparents how to do something on their computers? If you are sick of helping solve problems and need to spend more time on other things, then you should contact me. I specialize in explaining things in terms that those who are not tech savvy can understand. Mac OS X Leopard comes equipped with ichat and the ability to use it for screen sharing. I am patient and persistant, so I can teach even those who are nervous about computers how to solve their own problems.